Have a design in mind?
We’d love to help bring your design idea to fruition. Please send your request details (picture of design, style of apparel items, sizes, colors, etc) to us via email to hello@thedestinedmom.com and a member of our customer service team will respond to your request within 24 business hours to discuss your request more in detail.
For requests such as color or name changes to an existing design in our shop, (ie. instead of Grandma, you’d like for it to be Memaw, or an existing design has an ink color option of black but you would rather it be in red) please select the item you would like to purchase and leave us a message at checkout with the name/color change you prefer in the “Order Notes” section.
Business hours are Monday- Friday 9am-5pm EST. Emails received outside of normal business hours will be answered on the next business day.
**Custom order requests sent via messages on social media will not be accepted. All custom request must be submitted via email at hello@thedestinedmom.com.
Pricing & Fees
All accepted custom design requests are subject to a non-refundable $15 deposit per design due at time of acceptance should you wish to move forward to the design phase. Once your request has been designed, you will be sent a proof of the design for your review and approval. Once approved, you will then receive a direct link to your requested garment(s) on our site where you can then purchase your item(s) for the total price previously discussed minus the $15 design deposit previously paid as this deposit will then be credited back to you in your overall purchase price.
Custom design requests vary in pricing due to complexity of design, number of printing areas, number of ink colors used, etc. Pricing will be discussed further in detail at time of request.
**Please note, we do not fulfill custom designs of any copyright/trademarked items unless you are the rights owner and/or permission has been obtained from us by the rights owner.
**Please also note, any and all custom orders fall under our terms and conditions and refund/exchange policies and are considered non-refundable, final sale items.